You're spending 10 minutes per client every week on check-ins. The client who's crushing it gets the same form as the one who's about to quit. Every answer gets read by you. Every reply gets written from scratch by you. Every week. It becomes the single biggest bottleneck in your delivery. Here's what's broken: Your green-light client (the one nailing everything) needs five minutes of your time. A quick "great job, keep going" and social proof ready to post back in your content. Your...
12 days agoĀ ā¢Ā 1 min read
I spent last Tuesday building an AI brain for my coaching business. By Wednesday morning, 30% of my weekly tasks were running automatically. That's 10 hours back. Every week. No more: Checking Stripe manually for payments Reading Fireflies transcripts to remember what clients said Pulling reports from 5 different tools My AI handles it. I review the outputs in 15 minutes and get back to coaching. On Monday, I'm showing exactly how I built this. Including the 5 automations that saved the most...
about 1 month agoĀ ā¢Ā 1 min read
Hi there Reader I used to manually handle 47 recurring tasks every month. Client onboarding. Check ins. CRM updates. This month? Zero. I built an AI system that watches what I do, maps the patterns, then automates the repetitive work. The result: 43 hours back per month Faster client response times No quality drop I only touch 3 things now: strategy, client projects, webinars Everything else runs without me. Here's how it works: The system logs every task I do. Identifies what repeats. Builds...
about 2 months agoĀ ā¢Ā 1 min read
"I know I should automate stuff, but I don't know where to start?" Fair question. I get asked this a lot, so put together a video for you. It gives you the top 5 things you should look to automate. If you're spending >10 hours a week on admin, check-ins, and onboarding... this will show you exactly where to start. Check it out below: Speak soon, Henry
2 months agoĀ ā¢Ā 1 min read
True story: I spoke to a coach last week who's doing Ā£15k/month. Good client base. Solid reputation. But every Sunday, without fail, he sits down at 4pm to process check-ins. Four hours later, he's still there. Eyes glazed. And here's the thing that got me: He said, "It's just part of the job, isn't it?" No mate. It really isn't. Here's what nobody's telling you: The coaches pulling ahead right now aren't working harder. They're not hiring VAs to copy-paste their feedback. And they're...
2 months agoĀ ā¢Ā 1 min read
On the easter weekend, I spent time with my amazing family in Jersey I got to meet my new little niece And shared birthday celebrations for my other niece She fell asleep on me as we watched the tide coming in on a beautiful beach And in the moment, nothing else mattered It reminded me of the most important metric Memories Growing a business can mean uncertainty, long hours, and moments when you question why you're doing it But when you've got the right systems operating 24/7 it gives you...
2 months agoĀ ā¢Ā 1 min read
Hi there Reader What would you do with 10 hours back every week? That's what my recent webinar explored. We looked at how AI can handle onboarding, check ins and calls with clients. Meaning 10 hours back every week and a 20% reduction in client churn. Check out the full recording below (edited to remove names) Speak soon, Henry
2 months agoĀ ā¢Ā 1 min read
You've given someone directions before. But I bet you've never offered to walk them the whole way. Yet this is what manual onboarding and check ins are like in online coaching. Every client getting sent your same welcome message. Your same links. The same access to your training apps. Systems are like google maps. They handle the route forwards, faster and smarter. Manual work is like walking the route with the person. The coaches I help typically spend 15 minutes onboarding a new client....
3 months agoĀ ā¢Ā 1 min read
I went to Rome this weekend to watch the England match with some friends. And the only thing more painful than the result was the hotel check in. We stood there for 30 minutes whilst the lady at the desk scanned passports and entered our details into the system. After an early start we were desperate to just get to our rooms. Later on we were talking about this as a group. "How have hotels not found a way to make this a better experience?" And it got me thinking how this is just like online...
3 months agoĀ ā¢Ā 1 min read
Hi guys, I just uploaded a YouTube video on how to build a premium onboarding experience for clients using Notion. You can check it out here: Have a great week, Henry
3 months agoĀ ā¢Ā 1 min read